Friday, January 24, 2014

When going to a salon for hair coloring, is it customary to charge extra for shampoo and blowdry?

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Courtney


I recently began getting my hair colored at a salon, instead of home coloring, and when I get my hair cut along with the color it's $x.xx but when I asked for no hair cut, it came out to almost the same price because she charged me for shampooing and blow drying my hair after coloring it. It doesn't make sense to me because you are coloring my hair...you have to shampoo it out, as part of the color, and you have to blow it dry, for me to see the color.


Answer
YES, they also charge extra for trimming your bangs.
It is part of a trillion dollar business. My son took less than 5 mins. to chop off 12" off my hair, the salon usually takes almost 2 hours for the full monty! Then, I have to go back again, because they're NOT EVEN. Takes me 25 mins. for the wash, blow, style.

Why do people think that hair color from sally beauty supply is professional when it is open to the public?




beautygeni


Sally beauty supply is not a professional hair color store. Salons don't buy their color from sally's (BECAUSE ITS UNPROFESSIONAL DUH!) why do people keep ruining their hair with this crap?


Answer
1. Haha, a LOT of salons buy their color at Sally. Have you ever noticed that Sally sells developers in gallon sizes, or bleach powder in 2-pound tubs? They're not really for the average retail customer who needs to touch up their roots once every six weeks. Have you ever noticed that Sally has shopping carts? They're not really for the walk-in customer buying a lipstick and a bottle of shampoo.

Younger stylists typically like the brands found at pro-only stores because that's what they've learned with, and that's the kind of hair they do. But stylists 40 and up usually really like to stick with what they've been using since they began, and that's going to most likely going to be Clairol, Loreal, and Wella. Which Sally just happens to carry. Some of them don't even have instructions on their packaging, because they ARE meant to be sold to professionals. They just have no buyer restrictions placed on them [like, for example, Quantum perms, which are pro-only at Sally], so anyone can buy them, even if they're not the intended customer.

My store's four highest spending customers buy about 300 bottles a month each of these brands. And it's not just the brands that have been around forever. We even have a couple professionals that use our brand, Ion, on their clients. Thus, I think it's fair to say that we can consider these brands "professional". :)

2. Give someone a tube of color from a pro-only store, and they could ruin their hair with that, too. People "keep ruining their hair with this crap" because they don't know what they're doing. They dyed their hair with a box once and think they've got it all figured out. Or they have a friend who has like 75 hours of beauty school and thinks *they've* got it all figured out. Or they are relying on Sally employees to teach them how to color their hair, step by step, when it is NOT our job to do so, and we are not formally trained to do so. Stores in my area each have about 7 employees, and usually only one or two of them are cosmetologists. If something is way out of our scope of knowledge, or if they're trying to do something complicated, or if their hair can't take much more abuse, we always suggest they get it done or fixed professionally... but only maybe one in five people take that advise.

People CAN do their own hair, and it doesn't always result in "damage and embarrassment". Just as many people can do beautiful things to themselves as people who screw it all up. Even highlights and bleaching. I guarantee this. I saw it every day for four years. You just don't see it because people come to salons needing help, not to show off the beautiful new color they did without any help from a pro.

Looking at answers you've given on other questions, I'm not really sure why you have so much hostility towards Sally [my guess is you're a disgruntled former employee or customer, heh]. If someone has messed up their hair using something bought at Sally, it is most likely user error. No reason to hate on my store.




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